Privacy Policy

At CardQuest Games ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

1. Information We Collect

Personal Information: We collect information you provide directly to us, including:

• Name and contact information (email address, phone number, shipping address)
• Payment information (processed securely through Stripe)
• Order history and purchase information
• Communication preferences

Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our site
• Referring website addresses

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping notifications
• Respond to your inquiries and provide customer support
• Send promotional emails and newsletters (with your consent)
• Improve our website and customer experience
• Detect and prevent fraud or unauthorized transactions
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party companies that help us operate our business (payment processors, shipping carriers, email service providers)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Payment Processing

All payment transactions are processed through Stripe, a secure third-party payment processor. We do not store your complete credit card information on our servers. Stripe maintains PCI-DSS compliance to ensure your payment information is handled securely.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookie preferences through your browser settings. However, disabling cookies may limit certain features of our website.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications
• Request a copy of the data we hold about you
• Object to certain data processing activities

To exercise these rights, please contact us at [email protected]

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

[email protected]